Already have a Pet Portal? Log-In HERE
So, what’s a Pet Portal?
A Pet Portal allows you to log-in securely to manage your pet’s health online.
- Connect with your veterinarian 24/7
- Search our extensive pet health library
- Review your pet’s vaccination due dates
- Check your pet’s health records
- And much more!
- Activate your Pet Portal faster than you can fill a food dish!
How can I get a Pet Portal?
Visit our hospital or call us,and give the receptionist your email address.
Once you provide us with your email address, you’ll receive your password by email. Follow the instructions in the email to activate your pet portal.
How do I view my Pet Portal?
You view your Pet Portal by visiting our website and using your e-mail address and password to sign in. You must have “cookies” turned on in your browser in order to sign-in. You can bookmark the sign-in page, but not your Pet Portal, since it exists only when you are actually signed in.
What do you do with my e-mail address?
We use your email address as your Pet Portal sign-in name. You have the option of receiving your pet’s service reminders (vaccinations, exams, etc.) electronically.
We also use email address to contact clients about practice updates and important health news, such as information about West Nile Virus.
If you would prefer not to receive emails from us, you can use your Pet Portal to change your email preferences. You will still be able to use your Pet Portal, even if you choose not to receive emails from us.
Do you sell your mailing list?
We do not sell our mailing list. We do occasionally work with animal health companies to offer discount coupons and other promotions for products and services that we believe are beneficial to our patients. We do not disclose your personal information.
How much do Pet Portals cost?
Pet Portals are a service we provide free of charge to all clients with active email addresses.
What can I do with my Pet Portal?
You can use your Pet Portal to manage your pet’s health care and medication schedule, communicate with us online, and learn more about your pet’s individual health and life-stage issues.
Do I need a separate Pet Portal for each pet?
No! Your Pet Portal contains health information for each pet with an active file in your account with us. Remember, in order to have an active account, your pet must have visited our hospital. (If you see any information about your pet or account that needs to be updated, you can use the Pet Portal to let us know)
How secure is my Pet Portal?
Your Pet Portal resides on a secure server protected by a fire wall. Your personal information cannot be accessed by other Pet Portal users.
Your Pet Portal is created each time you sign in. When you are not signed in, your Pet Portal does not exist. This means that it’s impossible for someone to find and view your account on the open Internet. Only you can see your pet’s information.